Water News
New Water Meters: Program Overview and Benefits
The installation of new remote read water meters has been completed, and we are approaching one year of monthly readings.
The most significant improvement is the process of reading the meters. Previously, it required three staff, almost a week to complete the readings (in the rain and mud!). Now using a laptop and a couple of antennas, we drive through the system collecting the readings in less than an hour. The information is then downloaded into our computer system.
Early Leak Detection and Real-Time Monitoring
The new system offers immediate visibility into potential leaks. We can detect possible leaks on the customer’s side and address them before they become major issues. Additionally, real-time monitoring is now possible by comparing the number of gallons distributed throughout the system with the actual gallons consumed, as recorded by individual meters. As usage patterns are established for each household, we can identify anomalies such as higher-than-normal usage and promptly notify the homeowner.
Successes and Potential Enhancements
Already, the new meters have helped us discover and resolve a number of leaks preventing potential losses. Looking ahead, electronic billing is another feature that may be implemented to further streamline operations and enhance convenience for residents.
Meter Reading Process
If you see a truck with a Bridgehaven Water decal on the door and its flashers activated, rest assured that our team is simply conducting meter readings throughout the community.
Pressure Monitoring Program
Our system operates with two pressure zones. The upper zone extends from the storage tanks located above Robin Lane East and down the hill to approximately Bluejay Lane and Peabody Way.
Below the upper zone, water pressure is regulated by two Pressure Reducing Valves (PRVs). These valves reduce the “head” pressure from high up on the hill, ensuring that the pressure levels remain appropriate for the lower zone.
Currently, electronic pressure gauges are being installed at each PRV location. They will be solar powered and added to our electronic monitoring system. With these upgrades, we can now monitor the pressure in the lower zone in real time and receive immediate notifications of any pressure deviations.
Upon receiving notification of a pressure deviation, we can respond proactively. Allowing us to address and resolve any potential service issues before they impact users, ensuring reliable system performance.